Born in 1976, Q&Q, standing for Quality and Quantity, is a Japanese legend of watchmaking, offering affordable collections available to everyone, everywhere, enriching the everyday lives of people in the world by exposing them a quality, reliable Japanese watch brand. Q&Q watches are solid and reliable technology, with excellent design is supported by the world market.
Insurance is valid only if cartons or pallets appear tampered upon receipt of the goods by the courier. In addition, the customer is required to: inform the carrier and make a note on the waybill as follows: “Cartons/Pallets tampered/damaged, it is accepted subject to control of quantity and quality.”;
Proceed with checking the physical goods and reporting on the delivery note any deficiencies between what is stated in the invoice and what has been delivered;
Send by email, within 48 hours, a scan of the waybill, with the notation required at point 1, as well as a detailed description of any deficiencies in case the same is not already been reported in the consignment note;
Any complaints on goods received, will only be accepted within seven days from the delivery date.